Blog > Telnyx Messaging and Numbers
Telnyx promises to provide the best technologies:
Telnyx claims that they are shaping the future of growth for all businesses with technology. It’s proved it by showing highly updated and delegated technologies that can fulfill all business needs. It is the first self-service, full-stack communications platform in the world.
SMS and MMS
We have gone about 25 years with texting, and from that time till now, texting expanded globally and advanced significantly. To make it more secure, Telnyx established an excellent communication channel for SMS and MMS. When a send message API request goes through by the user, SMS or MMS will be put into a queue by an API and forwarded to its destination. Telnyx’s latest feature, Message Detail Record (MDR), describes a specific message request, including active, pending, and completed message status.
Telnyx allows users to send and receive SMS and MMS programmatically. SMS provides a concise and engaging communication channel. MMS, on the other hand, used to send photos, videos, audios, or GIFs. It’s an excellent tool for creating a more engaging brand experience than static Taxes, and it’s also has a high engagement rate.
SMS Advantages
- Cheaper than MMS
- Easy to send in high volumes
- The text arrives in seconds
- Better compatibility across all devices
MMS Advantages
- Higher engagement than SMS; 15% average CTR
- 20% more campaign opt-ins than SMS
- 8x more likely to be shared on social
- No character limits
How Businesses Use Messaging
Businesses can effectively utilize messaging. Telnyx provides Messaging with a vast evolution beyond personal use and transformed into being used by companies. There are two types of customer messaging channels, P2P (person-to-person) and A2P (application-to-person), used for business communication.
Telynex brings three message-sending methods/types as long code, Toll-free, and short code:
| Number Type | Format | Volume | A2P vs. P2P | Voice-Enabled | Setup Time |
| Long Code | 10-digit (U.S) 555-555-5555 | one msg/sec | P2P only | Yes | Instant |
| Toll-Free | 10-digit (U.S) 800-555-5555 | No limit | P2P or a2P | Yes | Up to 48 hours |
| Short Code | 5-or-6 digit 55555 | No limit | A2P only | No | Couple Weeks |
Long Code: It’s a traditional ten digits number, and the most common type of number allows us to send one msg/second using a person-to-person use case.
Toll-Free: Toll-Free numbers are iconic numbers with 800 digits; every Toll-Free number usually will start with 8, such as 800, 833, 844. These types of numbers usually advertise for customer support. Toll-Free numbers are multifunctional.
Short-code: These new types of five to six-digit codes are also perfect for utilizing marketing campaigns and promotions to boost sales by sending quick short messages to customers. Customers can also act on those messages.
Integrating SMS
- 40% more conversions
- 10x higher promotional redemption
- Timely notifications, appointments, reminders, and more
- More than customers prefer SMS
Messaging Trends
- Get it right. Strict penalties and hefty fines for non-compliance
- Chatbots Rising! 30% reduction in human customer support (in the last four years)
- Automate but retain that personal touch
- We need to create a messaging profile and assign a phone number to it by using RESTful API or via the Telnyx admin panel
- Telnyxs’ unique APIs are available to send and receive notifications. To receive messages, need to set up a web-hook URL to receive the payload (maybe a small web application)
Moreover, some trends provided by Telnyx like a real increased focus on regularity compliance there’s a real focus at the moment on protecting consumers from unsolicited marketing messages via SMS.
Telnyx Network Performance
Telnyx is an enterprise-grade carrier providing a platform and a private backbone supporting customers’ SMS and MMS with unique APIs. Moreover, customers can send their content more securely from point A to point B. In addition, for the secure transmission of content, Telnyx provided its own private and protected encrypted way to the end-users.
Telnyx Python SDK
Telnyx also provides text messages with the Telnyx Python SDK. You can purchase a new number associated with a messaging profile that enables you to send messages with the Telnyx Python SDK. Telnyx Python SDK also provides national capabilities for SMS and MMS with A2P and international faculty with P2P.
In Summary, Telnyx’s simple solution for all contact centers is the number one choice for the SVCIT team compared to all other competitors out there with a lot more complex integration planning and staggering pricing model.
Author: SVCIT Editorial
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